A win for you, is a win for us. Our solutions deliver unmatched customer experiences and actionable insights, while leveraging our technology and innovation to improve performance and engagement. We do all this while remaining true to the culture and brand identity of our partners. Located in the Sula Valley of northern Honduras, San Pedro Sula is one of the country’s main transportation hubs. Known for having one of the highest number of bilingual schools in Central America, the city provides a large talent pool of accent-neutral bilingual English- and Spanish-speaking workers. Our San Pedro Sula campus is over 22,000 ...Phoenix, United States. Phoenix, United States. Phoenix is one of the fastest growing cities in North America, and is home to a large pool of talented people with customer care experience. Our Phoenix campus is over 135,000 square feet and equipped with 9 tech-enabled training rooms.IntouchCX has global campuses across 9 countries, each delivering localized support and exceptional experiences for our partners and customers.Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions.Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse, innovative, and collaborative future. By uniting under shared interests and goals, we're breaking down barriers, amplifying voices, and driving meaningful change. Our company-wide Intouch Communities includes a community dedicated to ... See all 12 IntouchCX jobs. Come see what’s going on inside IntouchCX, including the company culture, employee work-life benefits, and business goals. Discover all the key insights that make people want to work here. Read about the office locations, company history, leadership teams, and employee perks. Nov 3, 2023 · In the context of customer experience, generative AI can completely transform brands’ CX with real-time decision making and action between support workflows and the customer-facing agent. With the power to reduce total customer interaction time by 55%, leading to increased accuracy and CSAT, generative AI can be an invaluable tool … Forecasting, planning, and managing your workforce can be challenging. As your partner, we streamline this so you can focus on growing your business. Our solution optimizes agent schedules and productivity through forecasting and real time management, driving performance across your vendor network. By pairing our detailed Workforce Management ... Browse 3 jobs at IntouchCX near Mesa, AZ. slide 1 of 1. Full-time. Customer Service Representative. Mesa, AZ. $18.50 an hour. 29 days ago. View job. Full-time.Well-Being. We take well-being seriously. It’s at the heart of our culture, and we strive to put our people first so they can put your people first. IntouchCX accelerates growth and delivers exceptional CX by focusing on well-being, innovative strategies, and …IntouchCX | 188,179 pengikut di LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering … Orlando,FL Campus. Our vibrant IntouchCX Orlando campus includes branding that engages employees as extensions of our partner brands. As a valued member of our team, you’ll have the opportunity to make a significant impact in an environment dedicated to shaping the future of customer support. IntouchCX. 188.480 seguidores. 6 días. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.Whether your program is solely on-campus, at-home, or a blended model, we adapt to drive performance and scalability with a diverse global footprint. Our investment in global recruiting, robust proprietary technology, online training, and your brand culture allows us to provide best-in-class CX and exceed your KPIs.IntouchCX will also provide all hardware and equipment necessary. Benefits of Working as a Work from Home Customer Service Representative: Work from home! Flexible schedules. Competitive salary - $14.00-16.00/hr (varies depending on program) Industry-leading benefits - Health, Dental, Vision, 401 (k) Amazing career growth opportunities.IntouchCX is a company that provides customer experience solutions for global brands. You can contact them by phone, email, or chat to learn more about their services, careers, or CX passion.Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Thought Leadership.Feb 2, 2023 · WINNIPEG, MB – FEBRUARY 2, 2023 – IntouchCX announced today it has joined the Fair Play Alliance, a global coalition of gaming professionals and companies committed to developing quality games and safe online communities.. IntouchCX joins over 200 gaming companies with shared commitment and investment in player safety from …Well-being and our culture of care is at the core of our people strategy. It is focused on compassion, engagement, agility, and resilience to improve not only our employees’ psychological safety, but individual and collective development in areas of emotional, cognitive, physical and social awareness. We approach well-being from all angles ...WINNIPEG, MB, Jan. 17, 2023 /CNW/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align with ...Intouch Anywhere operates in Kingston, Jamaica. This region is home to a population with exceptional language skills and affinity for the BPO sector. Global customer care and technology company, providing value-driven solutions for over 20 years.A Brighter Future. IntouchCX is a collective of vibrant individuals, each with unique stories, aspirations, and contributions. Our Intouch Communities help us foster a workplace that's diverse, inclusive, and innovative. We are connected by purpose, driven by passion, and inspired by performance.Athens, Greece. Athens is a transportation hub and home to a young and educated bilingual labor force. Around 80% of its population between the ages of 25-35 speak a foreign language, making it one of the strongest talent pools for multilingual support in the region. Greece provides labor resources at an economically attractive rate while ... The city is also home to 30% of Central America’s total university population. This high post-secondary education rate makes hiring Tier 3+ specialized roles much easier, increasing quality for our programs. Our Guatemala City campus is over 150,000 square feet and equipped with 14 training rooms. This campus offers English and Spanish ... BOGOTA, COLOMBIA – October 14, 2022 – IntouchCX has won the Inclusive Employment Award presented by the Secretariat of Economic Development of the City of Bogota, Colombia. The Company won the award in the Young Talent category, which recognizes organizations that are leaders in hiring young people through the Youth Employment …IntouchCX won these awards in Hyderabad, Telangana, and India: Bronze Stevie Award Winner: Innovative Achievement in Customer Satisfaction. Bronze Stevie Award Winner: Innovative Achievement in Growth Liberate Learning. Silver Stevie® Winner: Award for Innovative Management in Business Product & Service Industries - 100 or More Employees.Our amazing people make us who we are. Refer a friend you think would make a good fit for our team, and help make IntouchCX even stronger. Get rewarded for each friend referral when they’re hired. Work with your friends and earn some cash. What’s better than that? Click Here to Get Started. Learn more about the Rules and Regulations. It’s known for being one of the fastest-developing IT cities in India with low operating costs, robust infrastructure, and a vast labor force of neutral-accent bilingual English speakers. Our Hyderabad campus is over 90,000 square feet and features 2 floors, 14 training rooms, and 14 meeting rooms. IntouchCX Hyderabad. How much does IntouchCX in the Philippines pay? See IntouchCX salaries collected directly from employees and jobs on Indeed. Please note that all salary figures are approximations based upon third party submissions to Indeed.Montego Bay is located on Jamaica’s north coast and is the second-largest city in the country. It has a strong population with exceptional language skills and affinity for American culture, which has helped spark growth in Jamaica’s BPO sector. Each of our 2 Montego Bay campuses are over 32,000 square feet and equipped with 6 training rooms.Athens Campus. Established in 2020, our campus is complete with spacious work stations and lounge areas for […]IntouchCX is a global company that offers innovative and value-driven customer care solutions to various industries. Follow their LinkedIn page to see their latest updates, …Guatemala City Campus. Situated in the heart of downtown with a safe business community, our IntouchCX Guatemala City campus is an ideal place to collaborate with your team, gain valuable knowledge, and thrive professionally. IntouchCX is more than just a place to work – it’s a community of fun, inspiring, and talented people who will make ...February 13, 2024. Winnipeg, MB – February 13, 2024 – IntouchCX has announced today the acquisition of Beliveo, a leading nearshore contact center and business processing outsourcer (BPO) in Mexico. IntouchCX and Beliveo are leaders in the customer care industry, focused on pairing the highest customer experience with best-in-class technology.Dec 29, 2023 · 976 IntouchCX Hyderabad / Secunderabad Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Read more about working at IntouchCX.Whether your program is solely on-campus, at-home, or a blended model, we adapt to drive performance and scalability with a diverse global footprint. Our investment in global recruiting, robust proprietary technology, online training, and your brand culture allows us to provide best-in-class CX and exceed your KPIs.Pros. Work Environment: The company has cultivated a positive and supportive work environment, which fosters collaboration and creativity. The team members are friendly, approachable, and always willing to lend a helping hand. Hybrid Work Option: The availability of a hybrid work option is a great advantage provided by the company.IntouchCX has global campuses across 9 countries, each delivering localized support and exceptional experiences for our partners and customers.Jeff Fettes. As Founder & Board Member, Jeff has been instrumental in the founding and growth of IntouchCX. Jeff continues to work closely with our board on strategic decisions, and is the CEO of Laivly, IntouchCX’s contact center technology partner. Since our start in 2001, Jeff has fueled IntouchCX’s entrepreneurial spirit with his ...We stay one step ahead and challenge industry norms. We know the ins and outs of customer experience and outsourcing best practices, and we share that knowledge with the world’s leading brands. Explore our blog posts, thought papers, case studies, and more below to learn how we’re redefining customer service and our industry.Mar 20, 2024 · Typical work is answering phone calls and sending emails, The most enjoyable part of the job is the avail time and email time. The management lacks XP. Pros. Easy accounts, extra activities with prizes while working to relieve stress. Cons. IntouchCX. 188,185 tagasubaybay. 2d. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment. A Brighter Future. IntouchCX is a collective of vibrant individuals, each with unique stories, aspirations, and contributions. Our Intouch Communities help us foster a workplace that's diverse, inclusive, and innovative. We are connected by purpose, driven by passion, and inspired by performance.Mike Henderson. Global COO. As Global COO, Mike is responsible for all aspects of IntouchCX's global operations, with a particular focus on leadership mentoring and development, global operating standards, and continuous process improvement. Mike has over 30 years of experience in the customer service industry, leading operations in the … It’s known for being one of the fastest-developing IT cities in India with low operating costs, robust infrastructure, and a vast labor force of neutral-accent bilingual English speakers. Our Hyderabad campus is over 90,000 square feet and features 2 floors, 14 training rooms, and 14 meeting rooms. IntouchCX Hyderabad. Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation. Ability to listen attentively and to use the information provided by clients to tailor responses and actions to meet the client’s specific needs. Ability to work in a fast-paced, hectic, changing environment.May 15, 2023 · BOGOTA, COLOMBIA – MAY 15, 2023 – IntouchCX has won Gold for Best Employee Engagement Strategy at the Customer Experience Interaction Awards on May 11 in Cartagena, Colombia.See all 12 IntouchCX jobs. Claimed Profile. 240 Kennedy Street, 2nd floor Winnipeg, Manitoba R3C 1T1. 10,000+. Information Technology Support Services. IntouchCX on Instagram Website IntouchCX website. Come see what’s going on inside IntouchCX, including the company culture, employee work-life benefits, and business goals. Discover …10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world.About IntouchCX. IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.IntouchCX. 188.480 seguidores. 6 días. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.Case Study: Augmented Reality Gaming Support. Augmented Reality Gaming is multi-faceted and requires an adaptable high-touch service. Gamers expect real-time support that’s fast and accurate — the exact experience a San Francisco-based AR gaming powerhouse wanted to provide. After partnering with IntouchCX they saw significant …Browse 3 jobs at IntouchCX near Mesa, AZ. slide 1 of 1. Full-time. Customer Service Representative. Mesa, AZ. $18.50 an hour. 29 days ago. View job. Full-time.How much does IntouchCX in the Philippines pay? See IntouchCX salaries collected directly from employees and jobs on Indeed. Please note that all salary figures are approximations based upon third party submissions to Indeed.Our Strategic Pillars. We understand that high-performing companies have a desire for faster and smarter growth. They are looking for a partner who is big enough to deliver and nimble enough to care. That is exactly who we are – we have scale and soul, and we set a new standard by immersing ourselves in your world with curiosity, creativity ...BOGOTA, COLOMBIA – October 14, 2022 – IntouchCX has won the Inclusive Employment Award presented by the Secretariat of Economic Development of the City of Bogota, Colombia. The Company won the award in the Young Talent category, which recognizes organizations that are leaders in hiring young people through the Youth Employment …Las Vegas, NV Campus. Our Las Vegas campus is located in the heart of the city. Situated along major […] Phoenix, AZ Campus. Join our IntouchCX team at our expansive Mesa campus, where the campus includes inviting branding […]Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions.IntouchCX will also provide all hardware and equipment necessary. Benefits of Working as a Work from Home Customer Service Representative: Work from home! Flexible schedules. Competitive salary - $14.00-16.00/hr (varies depending on program) Industry-leading benefits - Health, Dental, Vision, 401 (k) Amazing career growth opportunities. Bengaluru, India. Bengaluru (formerly Bangalore) is the capital and largest city of the Indian state of Karnataka. Often called the “Silicon Valley of India,” Bengaluru is amazingly diverse and one of the fastest-growing metropolitan areas in the country. The city is home to numerous educational and research institutions, making our campus ... Well-Being. We take well-being seriously. It’s at the heart of our culture, and we strive to put our people first so they can put your people first. IntouchCX accelerates growth and delivers exceptional CX by focusing on well-being, innovative strategies, and …Well-Being. We take well-being seriously. It’s at the heart of our culture, and we strive to put our people first so they can put your people first. IntouchCX accelerates growth and delivers exceptional CX by focusing on well-being, innovative strategies, and …Well-Being. We take well-being seriously. It’s at the heart of our culture, and we strive to put our people first so they can put your people first. IntouchCX accelerates growth and delivers exceptional CX by focusing on well-being, innovative strategies, and … IntouchCX | 188.520 seguidores en LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and ... IntouchCX boasts two exceptional campuses in Manila, Philippines, designed to provide employees with the optimal environment for success. The Araneta Manila campus offers ample space for employees to work, collaborate, and recharge. The campus includes inviting branding that helps our employees feel like true extensions of our brand partners.January 10, 2024. CAIRO, EGYPT – January 10, 2024 – IntouchCX, a global leader in customer experience management, digital engagement, and technology solutions, has announced the creation of more than 500 full-time jobs in Cairo. “The diverse workforce and extraordinary talent here made investment and expansion an easy decision,” said ...IntouchCX (formerly known as 24-7 Intouch) is a contact center outsourcing company. It offers omnichannel customer care solutions including chat, voice, social, mobile SMS, self-serve, and email, as well as performance enhancing technology, strategic solutions, content and brand moderation, fraud and compliance, and data annotation services. As a centrally-located economic hub in Western Canada, Winnipeg attracts many cultural backgrounds, including people fluent in French. Our Winnipeg campuses include our global headquarters and 2 additional locations, each fully equipped with state-of-the-art training rooms, industry-leading security features, and fulfillment areas. Browse 3 jobs at IntouchCX near Mesa, AZ. slide 1 of 1. Full-time. Customer Service Representative. Mesa, AZ. $18.50 an hour. 29 days ago. View job. Full-time.Mar 20, 2024 · Typical work is answering phone calls and sending emails, The most enjoyable part of the job is the avail time and email time. The management lacks XP. Pros. Easy accounts, extra activities with prizes while working to relieve stress. Cons.Hyderabad Campus. Our Hyderabad campus creates a welcoming environment with lobbies that feature traditional Rangoli art. We prioritize employee well-being by providing private dormitories for rest and rejuvenation on campus. As a certified green facility, this campus minimizes harmful impacts on our climate and natural surroundings, while ...See all 12 IntouchCX jobs. Claimed Profile. 240 Kennedy Street, 2nd floor Winnipeg, Manitoba R3C 1T1. 10,000+. Information Technology Support Services. IntouchCX on Instagram Website IntouchCX website. Come see what’s going on inside IntouchCX, including the company culture, employee work-life benefits, and business goals. Discover …The ability to be consistently ready to work and on time as scheduled. Reliable internet speed and broadband connection. A secure area in the home to work from. The ability to work effectively in a work-at-home setting. The understanding that although this is a Work from Home position, you must be located in Mesa / Phoenix area.November 4, 2022. “Agents prioritize the player experience, ensuring that the customer support they provide will result in an improved experience for the player.”. As the video game industry has evolved in recent years, it has also become more complex. The Gaming Market was valued at USD 198.40 billion in 2021, and it is expected to reach a ...Jeff Fettes. As Founder & Board Member, Jeff has been instrumental in the founding and growth of IntouchCX. Jeff continues to work closely with our board on strategic decisions, and is the CEO of Laivly, IntouchCX’s contact center technology partner. Since our start in 2001, Jeff has fueled IntouchCX’s entrepreneurial spirit with his ...Harry Roy McLaughlin. SVP, Artificial Intelligence. As the SVP of Artificial Intelligence, Roy is committed to integrating state-of-the-art AI technologies into every facet of our company's operations. He crafts and executes aggressive AI strategies, fostering an environment of innovation and ensuring the seamless integration of AI solutions ... Metropolitan Manila comprises six cities and 12 towns. As the capital city of the Philippines, Manila is densely populated with an experienced labor pool of highly educated young workers, making it the perfect location for our campuses. Our 2 Manila campuses are located in Quezon City, each being over 300,000 square feet and equipped with 20 ... Located in the Sula Valley of northern Honduras, San Pedro Sula is one of the country’s main transportation hubs. Known for having one of the highest number of bilingual schools in Central America, the city provides a large talent pool of accent-neutral bilingual English- and Spanish-speaking workers. Our San Pedro Sula campus is over 22,000 ...Metropolitan Manila comprises six cities and 12 towns. As the capital city of the Philippines, Manila is densely populated with an experienced labor pool of highly educated young workers, making it the perfect location for our campuses. Our 2 Manila campuses are located in Quezon City, each being over 300,000 square feet and equipped with 20 ...10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world. Athens, Greece. Athens is a transportation hub and home to a young and educated bilingual labor force. Around 80% of its population between the ages of 25-35 speak a foreign language, making it one of the strongest talent pools for multilingual support in the region. Greece provides labor resources at an economically attractive rate while ... Working from home is the only pro. -horrible TL's, my team leader never knew what she was doing. People from my team would try to contact her for help and she would never respond. - Constantly getting yelled at from customers because the company sucks and never does anything to help solve customers problems. - Paid bare minimum for the amount ...Sep 27, 2022 · In the United States, women are 75% of the Company’s workforce. WINNIPEG, MB – September 27, 2022 – IntouchCX, a global leader in contact center technology and solutions, has been recognized as one of the Best Employers for Women in 2022 by Forbes and Statista Inc. This recognition was preceded this year by Forbes …
Orlando, United States. Orlando is home to a diverse community of educated individuals who speak a variety of languages including English, Spanish, French, and Portuguese. Our Orlando campus is over 100,000 square feet and equipped with 8 state-of-the-art training rooms. . Jfk library boston
The ability to be consistently ready to work and on time as scheduled. Reliable internet speed and broadband connection. A secure area in the home to work from. The ability to work effectively in a work-at-home setting. The understanding that although this is a Work from Home position, you must be located in Mesa / Phoenix area.A Community Built to Thrive. IntouchCX is proud to offer well-being programs and green initiatives at our Montego Bay campus. Our Bioprist location runs a recycling program to help combat plastic pollution on the shores of Jamaica. Our Montego Bay campus includes employee-wellness and fun team building programs such as the IntouchCX Premier ...Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Thought Leadership.IntouchCX has global campuses across 9 countries, each delivering localized support and exceptional experiences for our partners and customers.IntouchCX. 188.480 seguidores. 6 días. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.Data Annotation. We bring together content specialists and cutting-edge AI technology for increased quality, efficiency, and accuracy. We have extensive experience adapting to changing volumes and implementing resolution workflows for a wide range of data types, including text, image, video, and voice to deliver high volume annotation.Workforce Management - IntouchCX. Home |. Solutions. Workforce Management. Manage Your Workforce in Real Time. Forecasting, planning, and managing your workforce can …About IntouchCX. IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.24-7 Intouch Apr 2022 - Feb 2023 11 months. Teleperformance 4 years 6 months Senior call center Supervisor ... Director of Operations at Intouch CX Calabarzon, Philippines. Connect Gustavo Gonzales Program Director LSSBB Cebu. Connect Anna Kirykou, MBA ...Provide an unmatched experience that lasts as long as your products. The quality of your customer service should match the quality of your products. IntouchCX helps our brand partners deliver this through expert support that fosters loyalty. 10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business Consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world. By investing in our people and technology, we deliver bar-setting customer care with a focus ... Refer a friend you think would make a good fit for our team, and help make IntouchCX even stronger. Get rewarded for each friend referral when they’re hired. Work with your friends and earn some cash. What’s better than that? Learn more about the Rules and Regulations. Check the status of your referrals. See our ongoing referral promos..